Days Inn by Wyndham Ottawa Airport

ALL of the staff were super friendly and helpful. They went ABOVE and beyond to make us feel welcome and valued. We were stranded after a flight was canceled due to weather when going to visit our son in iqaluit and not sure if we would even get a flight the next day. We booked this hotel as it had shuttle service to the airport. When the shuttle arrived, the gentleman driving was friendly and polite. We spoke about the flight and being disappointed as we only had a few days off. When we got to the inn and we checked in, he inquired with the front desk clerk about what room we were in and said they only had 4 left for the next day. He told us that if we didn't get a flight for the next day to come see them in the morning and they would make sure we were taken care of. Well, our son was able to get us added to a flight the next morning, so we booked the shuttle for 6 am. He was again the driver, and you could see was happy we had worked things out. It is hard to find good guest service today and all of the people made us feel like we were guests staying in their home. They made a disappointing and frustrating day end better with their kindness. I HIGHLY RECOMMEND them to anyone needing a place.

The suite was spacious and the bathroom was wonderful. Excellent shower and accessories. The bed was comfortable and loved having so many pillows.

The breakfast was varied, fresh, very clean and well stocked. The lady looking after 5he breakfast was excellent. Our room was very comfortable and clean. The bedding was in good shape. The rooms and bathrooms are looking a bit tired .

We love the breakfast and staff. Breakfast has a lot of food and the fruits are very fresh. The staff are very friendly and helpful, our flights were in the afternoon so we left our bags in the hotel and added another trip to Ottawa city, on our way back to Days Inn, it was raining and it had a traffic, but the shuttle driver was there waiting for us on time. We very appreciated the front desk service and the driver. They are the best!

the property actually exceeds my expectations as it is a 3 star hotel and relatively budget one, however it was very clean quiet, and seems to me like 5 stars (with no luxury items). Breakfast is OK, no hot meals, but more than enough. Also, Tim Hortons is just few steps away from the main gate which is very convenient in case you don't like the hotel's breakfast.